Conversational Campaigns that learn.

Proactive AI agents to engage customers in moments that matter. Recover drop-offs, research insights, and drive action across the customer journey.

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  1. From: Taylor, 10:02 AM:
    Hi Sarah,
    I saw you started building your first ChefBox but didn't finish. Did you run into any issues or have questions?
    Best,
    Taylor
  2. From: Sarah, 10:15 AM: Honestly, it just seemed a bit pricey. Plus, our family has a gluten sensitivity, so I don't think your standard meals will work for us anymore.
  3. From: Taylor, 10:18 AM:
    Hi Sarah,
    I completely understand!
    Our meals actually average out to 30% less per serving than takeout (see our price breakdown). We also have a dedicated Gluten-Free menu.
    Are there any other specific things you need to make this work?
    Best,
    Taylor
  4. From: Sarah, 10:45 AM: Let me think about it, I'm still not sure. Our daughter is incredibly picky, so I want to make sure she actually eats the food, but I also want to avoid the highly processed stuff.
  5. From: Taylor, 10:48 AM:
    Hi Sarah,
    That makes total sense, you definitely don't want to pay for meals she won't eat!
    Take your time thinking it over. We're here when you're ready.
    Best,
    Taylor
  6. Intelligent follow-up scheduled
  7. 3 Days Later
  8. From: Taylor, 11:30 AM:
    Hi Sarah,
    Checking back in! Since you mentioned needing unprocessed, gluten-free meals for a picky eater, I wanted to share our Family-Friendly GF plan.
    It features kid-approved recipes (like GF chicken tenders and hidden-veggie pastas) with zero processed ingredients. You can easily select this plan and apply the discount code HEALTHY20 to get 20% off.
    Would you like a link to view those recipes?
    Best,
    Taylor
  9. From: Sarah, 12:45 PM: Yes, that actually sounds perfect! But one question, do I have to chop everything myself?
  10. From: Taylor, 12:48 PM:
    Hi Sarah,
    Not at all! The Family plan ingredients come pre-chopped, so dinner is ready in under 20 minutes.
    You can easily select the GF plan and use code HEALTHY20 to get 20% off. Here is a direct link to your updated checkout page to finalize your order.
    Best,
    Taylor

Trusted by the best in customer growth

Trust & Will
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Proof in the Numbers

Demonstrated lift across the funnel.

  • 80%

    Increase in abandoned onboarding recovery

  • 3x

    Lift in free trial recovery

  • 2.5x

    Lift in cancelled subscription recovery

Spark up a new kind of conversation

ENGAGE

Personal outreach at scale

Connect with customers through contextually relevant, personalized outreach to invite conversation.

SC
To: customer.email

Hi customer.first_name,

I noticed you left a few things in your cart. Your customer.cart_items are still available, and based on your customer.order_history I thought you might want to know about a few others that pair well.

Generative Block
Curate 2–3 product recommendations from customer.cart_itemsbased on this customer's purchase history: customer.order_history

Are you still interested in these, or can I help you find something else?

UNDERSTAND

Listen to understand across your customer journey

Collect insights on the top reasons for drop-off through open-ended customer feedback, and gather structured data to your CRM.

Sarah A.ChefBox Referral Signup
Honestly, it seemed a bit pricey. Plus, our family has a gluten sensitivity, so I don't think your standard meals will work for us anymore.
Shopping for Family
Price Sensitivity
Dietary Needs
Capture Insights
Enrich CDP
Respond Contextually

RESPOND

Provide a concierge experience for every customer

Scale individual responses to address each customer's unique concerns and goals, and continuously improve through feedback.

Agent Process
Understand context
Research data
Match playbook
Determine actions
Generated Response
“Hi Sarah, I completely understand — compared to takeout, your current plan actually saves you about $140/mo. Should we look at adjusting your menu to fit the budget?”
Schedule follow-up

Turn conversational insights into impact

  • Consistent customer learning

    Talk to your customers at the most important steps in your customer journey. Have a constant view into what’s driving decision making.

  • Data backed decisions

    Optimize your business through direct insights from customers. Speak more directly to what they care about and learn what drives them to act.

  • Understand change over time

    As you adjust your approach to marketing, product, or pricing see how customer’s perspectives change in real-time.

Integrate

Effortless implementation

Woven integrates easily with your existing marketing automation, CRM and analytics platforms to weave conversational campaigns into your customer engagement strategy.

  • Customer.ioCustomer.io
  • HubSpotHubSpot
  • KlaviyoKlaviyo
  • BrazeBraze
Woven
  • MarketoMarketo
  • IntercomIntercom
  • SlackSlack
  • AmplitudeAmplitude

Built for modern enterprises

Woven was built from the ground up with enterprises in mind with security, data privacy, comprehensive auditability, and granular access controls.

SOC 2 Certified

  • Enterprise Compliance

    Comprehensive audit trails, SOC 2 Type II compliance, SSO, and dedicated support.

  • Safety Guardrails

    Robust protections that keep every AI interaction safe, on-brand, and strictly within your guidelines.

  • PII Redaction

    Sensitive data automatically identified and redacted ensuring PII remains only in critical systems.

Spark customer conversations and turn interest into insights and impact

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